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SMC's products are designed with ease of use and overall value in mind-value at purchase, and value in operation on the network-so that users can enjoy innovation, rather than struggling with it. Sold through a network of highly-qualified resellers, integrators, ISPs and retailers, the products are further supported by SMC's easily-accessible technical resources. The company backs-up the quality and ease-of-use that's built into its products with an industry-leading warranty program and expert technical support. SMC provides toll-free access to live technical support worldwide (24/7 in U.S. and Canada) in ten languages to supplement its comprehensive on-line knowledge base and responsive email support. And, its cross-ship product replacement service gets customers back on-line faster when problems arise.